Flip down the Admin sub-menu from the left-hand menu, and click Exchange.Login to your Office 365 Portal () using your Admin credentials.Thankfully, there is an (apparent) fix lurking in the Office 365 Admin GUI. In our case this didn't work - or at least not for any length of The solution: You'll undoubtedly come across various articles and suggestions that you need to indulge in a whole bunch of PowerShell jiu jitsu in order to fix the problem. But it's definitely a pain in the neck for those of us who don't need backwards-compatibility to dinosaur-era Exchange servers.
There's no need for this in a hosted SaaS email service in 2016 - it's a legacy piece of Exchange functionality that's probably kept around in theĬode-base for reasons known only to Microsoft. The cause: The issue is that Exchange can still encode attachments as RTF rather than MIME. They can't open theįaulty attachments and (in our case) the result is grumpy clients.
OFFICE 365 EMAIL SETTINGS FOR QUICKBOOKS MAC OS X
The problem: Some email recipients on Mac OS X using Apple Mail and Gmail receive winmail.dat attachments in place of correctly-encoded MIME attachments from users running Outlook 2016/Windows 10/Office 365 hosted mail. We appear to have found the solution - which I'm posting here to (hopefully) save some other poor b*stard from having to wade through weeks of poor documentation, support calls and forum posts. Two separate tickets raised on two Help Desks. It would be nice to actually get some forward progress on this - so far, this is the third Microsoft forum I've logged the issue with, and there have been 2056, and a check reveals that it's the latest version - no newer updates are available. There are no problems sending attachments from the offending account using OWA There are no problems sending attachments from Outlook 2016/Mac to the problematic Gmail/AppleMail account There are no problems reported from any external recipients using PCs, irrespective of mail server platform (including Gmail)
OFFICE 365 EMAIL SETTINGS FOR QUICKBOOKS PC
The PC user is able to send attachments to other internal Exchange-based accounts without problems, and no errors occur when internal Mac users read the messages using Apple Mail We only have one PC running Outlook 2016 (all other users are on Mac) I've run the (I can't insert the link because of yet another Microsoft account mess-up) fix twice to no avail on the Microsoft-hosted Exchange instance.
We're getting persistent problems with one of our users sending attachments from Outlook 2016/Win 10 to a client on Gmail/Mac OS10.10/Apple Mail, where all attachments appear as the dreaded winmail.dat files. This has now persisted for more than two months, and our company is increasingly looking like clowns in front of our customers. Read about managing user mailboxes in Exchange Online.I've been bounced to this forum from the Office 365 forum, to try and get a resolution to this persistent winmail.dat issue. Check out Convert a user mailbox to a shared mailbox and Open and use a shared mailbox.Įdit Exchange properties allows you to manage additional Exchange Online tasks using the Exchange admin center. You might do this if the person leaves your organization and you want to keep their mailbox data around for a while. You might want to do this if an employee leaves your company and you want to let the email sender know.Ĭonvert to shared mailbox allows you to convert the user's mailbox to a shared mailbox. Check out Configure email forwarding in Microsoft 365 for more details.Īutomatic replies allows you to set an automatic reply when someone sends an email to the person's email address. You might want to do this if the person has multiple email addresses and they want to receive emails at all their email addresses. Show in global address list allows you to enable or disable the visibility of the user's mailbox in the organization's address list.Įmail forwarding allows you to add a forwarding email address to a user. Check out Give mailbox permissions to another user in Microsoft 365 - Admin Help for more details.Įmail apps allows you to choose the apps a user can use to access their Microsoft email. You can also set Send as and Send on behalf permissions for a person. Read and manage allows you to set whether people can read and manage other people's mailboxes. This table explains the various email settings you can change for a user in Microsoft 365. This article gives you information on managing these settings. As the admin of an organization, there are email settings you can manage on your users.
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